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Director of Operations

Melissa Wilson

Director of Operations at ORRJO. Runs the operating systems that make integrated revenue programmes actually integrate.

Melissa runs operations at ORRJO. Her job is the connective tissue: how the SDR team, the demand team, the intelligence team and the creative team work together rather than in parallel.

Most agencies fail at integration even when they claim it. Different account managers, different reporting, different reviews, different priorities. ORRJO is built around one accountable team per client. Melissa designs and runs the operating systems that make that real.

Her writing focuses on the unglamorous operational realities of running an integrated revenue function — process, accountability, reporting cadence, the things that look boring on a deck and decide whether the work delivers.

Areas of expertise

Agency operationsProgramme managementClient success operationsIntegrated GTM deliveryProcess design

Want to talk to Melissa or the team?

Thirty minutes. We will pressure test your numbers, not pitch.

Book a strategy call →